Personal Data Protection

The administrator of personal data responsible for their processing is:

Pracownia Horeca Maria Wysocka
Brukowa 24 street, apartment 7
91-341 Lodz, Poland
biuro@pracowniahoreca.pl

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below you will find detailed information on the handling of your data.

1. Access data and hosting
You can visit our website without providing any personal information. Each time the website is accessed, the server automatically saves only the so-called server logs, e.g. the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the Internet service provider submitting the inquiry (so-called access logs) and documents the page call.

These data are analyzed exclusively for the purpose of ensuring the proper functioning of our website and improving our offer. The above serves in accordance with Art. 6 sec. 1 lit. f GDPR, securing our legitimate interest, consisting in the optimal and correct presentation of our websites and offers. All access data will be deleted no later than seven days after the end of your visit to the website.

Hosting
The website hosting and display services are provided in part by our service providers on our behalf as part of entrusting data processing. Unless this privacy policy provides otherwise, all access data and data collected in the forms provided for this purpose on our website will be processed on their servers. If you have any questions about our service providers and the basis of cooperation with them, please contact us. Our contact details can be found under "Our contact details and your rights".

2. Collection and processing of data for the purposes of the contract, contact and setting up a customer account
We collect personal data only if you voluntarily provide it to us when placing your order or contacting us (e.g. using the contact form or e-mail). Mandatory fields are marked as such because the data they contain are necessary for the performance of the contract or the consideration of the case in which you contact us. Without providing them, you cannot complete the order or contact us. What data is collected results directly from the forms into which the data is entered. We use the data provided by you in accordance with Art. 6 sec. 1 lit. b GDPR in order to perform the contract and answer your inquiries. Moreover, if, pursuant to Art. 6 sec. 1 lit. a GDPR, you give your consent to set up a customer account - we will process your personal data necessary for this purpose. Further information on the processing of your data, in particular regarding the transfer of data to our service providers for order processing, payment and shipping, can be found in the following sections of this privacy policy.

After the full performance of the contract or the deletion of your customer account, the processing of your data will be limited, and after the retention periods specified in the tax regulations and the Accounting Act, this data will be deleted (Article 6 (1) (c) GDPR), unless you express express consent (Article 6 (1) (a) of the GDPR) for further use of this data or, in accordance with applicable law, we reserve the right to further use the data for other purposes, about which we inform you in this privacy policy. Your customer account can be deleted at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in the settings of your customer account.

Commodity management system
In order to handle orders and perform the contract, we also use an external goods management system. Our service providers provide us with services in this area under the data entrustment agreement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights"

3. Transmission of data for the purpose of delivery
In order to perform the contract (Article 6 (1) (b) of the GDPR), we pass on your data to the shipping company selected by you in the ordering process, which was commissioned to deliver the ordered products.

4. Data processing for the purpose of making payments
In order to make payments in our online store, we cooperate with external service providers that support online electronic payments and transfer your data to the payment processing company selected by you in the ordering process. The above serves the purpose of performing the contract (Article 6 (1) (b) of the GDPR).

Data processing to prevent abuse and optimize payments
In some situations, we may provide our service providers with additional information that they may use along with the information necessary to complete the payment. These service providers then act on our behalf as processors and provide us with services in the field of fraud prevention and optimization of payment processes (e.g. invoicing, analysis of disputed payments, accounting support). Pursuant to Art. 6 sec. 1 lit. f GDPR, this serves to fulfill our legitimate interests in protection against abuse and fraud and in the effective management of payments.

5. Channels of marketing activities: e-mail, traditional mail, telephone contact
Advertising sent by e-mail after subscribing to the newsletter
If you subscribe to our newsletter, we will use the data provided by you necessary for the purpose of regularly sending you our newsletter by e-mail based on your consent (Article 6 (1) (a) of the GDPR). You can unsubscribe from receiving the newsletter at any time by sending us a message to our contact address indicated in the section "Our contact details and your rights" or by using the appropriate link in the newsletter. After unsubscribing, we will delete your e-mail address, if not you expressly consent to the further use of your data for other purposes or we do not reserve the right to further use this data in cases permitted by law, about which we inform you in this privacy policy.

Sending the newsletter
The newsletter is sent as part of entrusting data processing on our behalf by an external service provider. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

Sending an invitation to leave a purchase review
If, during or after placing the order, you have given your consent to it (Article 6 (1) (a) of the GDPR), then we will use your e-mail address to send you an electronic invitation to evaluate the purchase made in our store. The opinion / evaluation is issued via the feedback system we use. You can withdraw your consent at any time by sending an appropriate message to our contact address indicated in the section "Our contact details and your rights" or by using the appropriate link in the message with the invitation to issue an opinion.

Invitations to provide feedback are sent by our service providers in this regard. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

Post-mail advertising and your right to object
In addition, we reserve the right to process your data - name and surname and postal address for our own advertising purposes regarding our products, e.g. sending the latest offers and information about our products by post. The above serves to protect our legitimate interest (Article 6 (1) (f) of the GDPR), consisting in contact with customers for the purpose of advertising our own products. You can object to the processing of your data for this purpose at any time by sending a message to our contact address indicated in the section "Our contact details and your rights".

Telephone advertising
If, during or after placing the order, you have given your consent to this (Art.6 (1) (a) GDPR), then we will use your data for our own advertising purposes, e.g. to inform you about our new products and promotions. You can withdraw your consent at any time by sending us a message to our contact address indicated in the section "Our contact details and your rights" or by making an appropriate oral statement during a telephone conversation. After withdrawing your consent, we will delete your phone number, unless you give your consent. expressly consent to its further use for other purposes or we will not reserve the right to further use this data in cases permitted by law, about which we inform you in this privacy policy.

6. Cookies and Similar Technologies
General Information
To make your visit to our website more attractive and to enable you to use its key functions, we use technological tools for this purpose, including so-called cookies. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you visit the website (so-called persistent cookies). We use technologies that are absolutely necessary to ensure the correct and optimal use of the necessary functions of our website (e.g. shopping cart function). These technologies process data such as your IP address, the time of visiting the website, information about the device and browser, as well as information about the use of our website (e.g. about the contents of the shopping cart). This serves in accordance with Art. 6 sec. 1 lit. f GDPR for the implementation of our legitimate interest in the optimal presentation of our offer.

In addition, we also use technology tools to fulfill legal obligations to which we are subject (e.g. to prove consent to the processing of your personal data), as well as for web analytics and internet marketing. Further information on this, including the relevant legal grounds for data processing, can be found in the following sections of this privacy policy.

In the auxiliary menu of the web browser you will find explanations on how to change the cookie settings. They are available at the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you have given us your consent to use certain technological tools (Article 6 (1) (a) of the GDPR), this may be withdrawn by you at any time. In order to withdraw your consent, please contact us via the contact address provided in the section "Our contact details and your rights".

7. The use of cookies and similar technological tools for web analytics and marketing purposes
Provided you have given your consent (Article 6 (1) (a) of the GDPR), we use the following cookies and other similar technological tools of external service providers on our website. After the purpose of processing has been achieved and the use of a given technological tool has been completed, the data collected as part of the use of these tools will be deleted. The consent granted may be withdrawn by you at any time. Detailed information on the possibility to revoke consent and your right to object can be found in the section "Cookies and similar technologies". Further information can be found on the websites of the individual service providers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the section "Our contact details and your rights".

Use of Google services
We use the following technology tools from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information collected automatically by Google technologies regarding the use of our website is usually transferred to the server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the US. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is processed as part of the use of Google technology tools, your IP address is shortened due to the activated IP anonymization before being stored on Google servers. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise stated for individual Google technologies described in this privacy policy, the data processing is carried out on the basis of a data processing agreement concluded with Google in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the privacy policy of the Google website.

Google Analytics
For the purpose of analyzing the use of our website, we use Google Analytics - a web analytics tool from Google, which automatically processes your data for this purpose (IP address, time of visit to the website, information about the device and browser, as well as information on the use of our website. ) and creates pseudonymous user profiles based on them. Cookies may be used for this purpose. As a rule, your IP address is not combined with other data collected by Google. Data processing as part of the Google Analytics service is based on the data entrustment agreement concluded with Google.

YouTube Video Plugin
In order to integrate third-party content using the YouTube video plug-in, the following data is processed by Google when playing a video: IP address, time of visit, information about the user's device and browser.

Use of Facebook services
Facebook Pixel
We use the Facebook Pixel tool provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The scope of the functionalities of the Pixel Facebook tool that we use is indicated below. Facebook's pixel automatically collects and saves data (your IP address, time of visit to the website, information about the device and browser, as well as information on the use of our website, e.g. visit to the website or registration for the newsletter). Based on this data, pseudonymous user profiles are then created.
For this purpose, when visiting our website, Facebook Pixel saves a cookie on your device which, using a pseudonymous Cookie-ID, allows you to automatically recognize your browser when visiting other websites. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to your use of the website, in particular for the purpose of personalizing advertising. The information collected automatically by Facebook technologies about how our website is used is usually transferred to a Facebook, Inc. server. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. In relation to the USA, the European Commission has not issued an adequacy decision. To the extent that the transfer of data to the USA is our responsibility, our cooperation is based on the standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in the privacy policy of Facebook.

 

Facebook Analytics
As part of Facebook Analytics - based on the data collected by the Facebook Pixel tool regarding your use of our website, statistics of users' activity on our website are created. Data processing by Facebook takes place on the basis of the concluded data entrustment agreement. The data analysis (statistics on the use of the website) serves to optimize and make our website attractive.

Facebook Ads
Facebook Ads enables us to advertise our website on Facebook and other platforms. We set the parameters of a given advertising campaign. Facebook is responsible for the exact implementation and in particular for the decision to display an advertisement to individual users. Unless otherwise stipulated for individual functions and tools, data processing is carried out on the basis of a co-administration agreement in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and their transmission to Facebook Ireland. This does not include any subsequent data processing by Facebook Ireland.

Based on the pseudonymous cookie-ID saved by the Facebook Pixel and the collected information about the users' activity on our website, we create a personalized advertisement via the Facebook Pixel Remarketing function.

8. Integration with the Trusted Shops Trustbadge
In order to display our Trusted Shops Quality Mark, as well as collected customer reviews and the Trusted Shops offer available to buyers after placing an order - the Trusted Shops Trustbadge is integrated with our website.

Integration with the Trusted Shops Trustbadge serves to implement our legitimate interests (Article 6 (1) (f) of the GDPR), consisting in optimal marketing of our offer by enabling safe purchases. The Trustbadge (so-called Trust ID) and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trustbadge is put at our disposal as part of CDN (Content-Delivery-Network) services. Trusted Shops GmbH uses for this purpose, inter alia, from the services of US suppliers. An adequate level of data protection is ensured. More information on the data protection rules of Trusted Shops GmbH can be found here.

In the case of calling the Trustbadge, the server automatically remembers the so-called server logs (log files), containing e.g. your IP address, date and time of the call, the amount of data transferred and the Internet service provider submitting the inquiry (access data / so-called server logs) and documents the call. Server logs are stored for security vulnerability analysis and are automatically deleted at the latest 90 days after they are created. Other personal data is only transferred to Trusted Shops GmbH if you voluntarily decide to use Trusted Shops products after placing an order in our shop or if you have already registered for use. In such cases, a contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you are already registered as a buyer for the use of Trusted Shops products is checked automatically on the basis of a neutral parameter - an e-mail address encrypted with cryptographic one-way encryption. Before transmission, the email address is encrypted with a hash value so that it cannot be decrypted by Trusted Shops. After checking for compliance, the parameter is automatically deleted. The above is necessary to achieve the goals arising from our and Trusted Shops legitimate interests (Article 6 (1) (f) of the GDPR) in the scope of providing services related to a specific order each time, i.e. buyer protection services (Trusted Shops guarantee) and issuing services purchase reviews. Other information, including your rights, is contained in the Trusted Shops privacy policy available above and via the Trustbadge.

9. Social media
Our activity on social networks: Facebook, Instagram, Youtube
If you have given your consent in this regard to a given social network (Article 6 (1) (a) of the GDPR), when visiting our account / profile in the above-mentioned social networks, your data will be automatically collected and stored for the purposes of web analytics and marketing. Based on this data, pseudonymous user profiles are created. They can be used, for example, to place within social networks and outside them, the so-called personalized ads that are likely to match your interests. Cookies are usually used for this purpose.
Detailed information on the processing and use of your data by individual social networking sites, as well as information on your rights and the possibility of configuring privacy settings, as well as contact details for the purpose of submitting an inquiry are described in the privacy policies of individual social networks below. Should you require assistance in this regard, you can also contact us.

Facebook is a social networking site operated by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Irland ("Facebook Ireland"). Automatically processed information about your activity and how you use our fan page on Facebook is usually sent to the server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA and stored there. In relation to the USA, the European Commission has not issued an adequacy decision. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing as part of visiting a fan page on Facebook is carried out in accordance with art. 26 GDPR on the basis of the joint arrangements made by the joint controllers, which are available here. Further information on the processing of your personal data when visiting the Facebook fan page (information on page statistics functions) is available here.

Instagram is a social networking site provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). Automatically processed information about your activity and how you use our fanpage account on Instagram is usually transmitted to and stored by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA. In relation to the USA, the European Commission has not issued an adequacy decision. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing as part of visiting a fanpage account on Instagram is carried out in accordance with art. 26 of the GDPR based on the joint arrangements made by the joint administrators. Further information on the processing of your personal data when visiting the Facebook fan page (information on page statistics functions) is available here.

YouTube is a social networking service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Automatically processed information about your activity and the use of our YouTube profile is usually transferred to the server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043 in the USA and stored there. In relation to the USA, the European Commission has not issued an adequacy decision. Our cooperation is based on standard data protection clauses adopted by the European Commission.

10. Our contact details and your rights
Persons whose data is processed have the following rights:

in accordance with Art. 15 GDPR: the right to obtain information on data processing in the scope specified in this article;
in accordance with Art. 16 GDPR: the right to rectify your inaccurate or incomplete personal data;
in accordance with Art. 17 GDPR: the so-called "Right to be forgotten", i.e. the right to delete your personal data stored with us, unless further processing is necessary:
for exercising the right to freedom of expression and information;
to comply with a legal obligation;
for reasons of public interest;
to establish, investigate or defend claims;
in accordance with Art. 18 GDPR: the right to limit the processing of personal data, provided that:
the accuracy of this personal data is contested by you;
the processing is unlawful and you oppose its deletion;
we no longer need personal data, but you need them to establish, assert or defend claims;
pursuant to Art. 21 objection to data processing;
in accordance with Art. 20 GDPR: the right to receive the data provided to us in a structured, commonly used machine-readable format and to send it to another administrator;
in accordance with Art. 77 GDPR: the right to lodge a complaint with the supervisory body (the President of the Personal Data Protection Office "UODO").
In case of questions regarding the collection, processing and use of your personal data, as well as in the event of a request for information, rectification, restriction of processing or deletion of data, and in order to revoke granted consents or object to the use of specific data, please contact the data controller directly. indicated at the beginning of this privacy policy.

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